RMM Software

IT Factor is now a host of RMM (Remote Monitoring and Management) software. This software will be acting as an asset collection, inventory and monitoring system. This is a service only given to our Managed Service Clients and will allow us to perform some of the following tasks:

  • View a complete inventory of each computer, laptop, smartphone, printer, and network devices within your computer network.
  • View any alerts within the computers/printers to ensure we fix all unseen problems on computers before they become catastrophic.
  • Keep watch over your printers for low toner, image drum and fuser life remaining. We will be able to e-mail you when parts are required.
  • Automatic generation of network mapping to view your network in diagram form.
  • View, track and record all software licenses and what software is installed to all computers.

The installation of this software is a continued effort in IT Factor’s “Growth Initiative”. As one of the only companies in the area that provides these services (MSP – Managed Service Provider, RMM – Remote Monitoring and Management, PSA – PC Software Automation), we strive for excellence and ease of use to the customer.

If you would like information on how to join our Managed Service Plans, please visit our Managed Services page!

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